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Name

Description

$departmentid$

Filter the tickets by the specified department id, you can specify multiple id's by separating the values using a comma. Example: 1,2,3

$ticketstatusid$

Filter the tickets by the specified ticket status id, you can specify multiple id's by separating the values using a comma. Example: 1,2,3

$ownerstaffid$

Filter the tickets by the specified owner staffid, you can specify multiple id's by separating the values using a comma. Example: 1,2,3

$userid$

Filter the tickets by the specified user id, you can specify multiple id's by separating the values using a comma. Example: 1,2,3

$count$

Total items count for retrieval

$start$

Start item for retrieval. It's a mandatory field while passing $count$ parameter

$sortField$

Sort items according to a single specified field

$sortOrder$

Sort items according to a single specified order

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