This documentation applies to Kayako Classic users (on Fusion, Case, or Engage). Sign in here to learn more about upgrading to the new Kayako.
How this is organized
Quick start guide for all new Kayako customers.
Installation, setup and upgrading guide (skip this if you're a Kayako On Demand customer).
Helpdesk administrator's guide (configuring and customizing your helpdesk).
Staff user's guide (using the staff control panel, managing tickets).
Kayako Desktop guide (the staff user's desktop application for managing real-time support).
|Release notes||Kayako Classic release notes|