Uploaded image for project: 'Kayako Fusion, Case and Engage'
  1. Kayako Fusion, Case and Engage
  2. SWIFT-937

While using OnSite, "Use Department Name In Chats" is ignored

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Medium
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.54
    • Component/s: None
    • Labels:
      None

      Description

      Despite of having "Use Department Name In Chats" setting enabled under Admin CP > Live Chat > 'Settings', staff name is still being shown while connecting via OnSite.

      It should show department name.

        Attachments

          Activity

            People

            • Assignee:
              ravi.sharma Ravi Sharma
              Reporter:
              sarbjit.singh Sarbjit Singh (Inactive)
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: