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  1. Kayako Fusion, Case and Engage
  2. SWIFT-3186

Allow custom field data in autoresponders, ticket notifications.

    Details

    • Type: New Feature
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: 4.52.2417
    • Fix Version/s: 4.74
    • Component/s: None
    • Labels:
      None

      Description

      Custom fields and it's values are not included in staff notification emails as of now. However, they should be included with Ticket Information (if applicable)

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              • Assignee:
                mansi.wason Mansi Wason
                Reporter:
                anadi.raj Anadi Raj Tiwari
              • Votes:
                10 Vote for this issue
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                27 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: