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  1. Kayako Fusion, Case and Engage
  2. SWIFT-2439

Even if you select Base64 and Binary under Outgoing emails, it always use 'Quoted printable' . It doesn't send it in that format that is selected

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Medium
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.54
    • Component/s: None
    • Labels:

      Description

      ----Select Header Encoding = 'base64' and 'Message Body Encoding' = 'binary'
      ----Create the ticket from help desk
      ----Go to Email Account
      ----Check the Encoding in outgoing email
      ----It is 'Quoted printable' whereas we have selected 'base64'

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              • Assignee:
                ashish.kataria Ashish Kataria (Inactive)
                Reporter:
                harpreet.kaur Harpreet kaur (Inactive)
              • Votes:
                2 Vote for this issue
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                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: