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  1. Kayako Fusion, Case and Engage
  2. SWIFT-209

Rich text editor for HTML ticket replies (WYSIWYG)

    Details

    • Type: New Feature
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: 4.01.240
    • Fix Version/s: Epic
    • Component/s: Tickets
    • Security Level: Public (All users (including anonymous) can see these issues)
    • Labels:
      None

      Description

      "Rich Text Editor" should be available for the ticket replies as well.

      Client's Quote:

      Can I suggest that to having the rich text when we reply or create the ticket, because sometime when we reply, we need to copy the HTML contents, but current version only can reply with test.

        Attachments

        1. 4.61.zip
          119 kB
        2. 4.63.zip
          123 kB
        3. 4.65.zip
          133 kB
        4. 4.66.zip
          135 kB
        5. core.js
          78 kB
        6. core.js
          76 kB
        7. Patch_for_tinyMCE_Editor_4.52.zip
          117 kB
        8. Patch_for_tinyMCE_Editor.zip
          126 kB
        9. patch-updated-for-4.58 build version.zip
          120 kB
        10. readme.txt
          0.9 kB
        11. Screen shot 2011-07-08 at 4.19.40 AM.png
          Screen shot 2011-07-08 at 4.19.40 AM.png
          53 kB
        12. Screen Shot 2011-12-20 at 6.47.22 PM.png
          Screen Shot 2011-12-20 at 6.47.22 PM.png
          53 kB
        13. tinyMCE editor.PNG
          tinyMCE editor.PNG
          37 kB

          Issue links

            Activity

              People

              • Assignee:
                saloni.dhall Saloni Dhall (Inactive)
                Reporter:
                sukhpreet.kaur Sukhpreet Kaur
              • Votes:
                58 Vote for this issue
                Watchers:
                84 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: